Does your business experience a weak mobile signal? What does a weak mobile signal mean for your business in a world with an “always on” prevailing culture? Is your business premises experiencing poor mobile signal? Your customers and employees expect to have a strong, usable mobile signal in your business premises.
A weak mobile signal will lead to dissatisfaction among your customers and employees. Think of your employees trying to make a sales call or render after-sale services, but the call does not go smoothly due to a poor mobile signal. This might force your employee to move outside in search of a mobile signal.
Digital Behaviour Across the World
We are Social partnered with Hootsuite in 2018 to carry out a global study mapping online behaviour across the globe. The study unearthed some interesting facts about the Belgians regarding the “always on” way of life.
More than 89% of the 11 million Belgians used the internet in 2018. This means at least 89% of Belgians used applications that required an internet connection, such as Google and social media platforms. 77% of the Belgian population have their own phones. These statistics indicate that a part of the population is still without mobile phones. Additionally, there is also a small segment that shares mobile phones.
Key Takeaways from This Study for Your Business
On average, Belgians spend 5 hours daily on devices connecting to the internet. Additionally, Belgians spend about 1.5 hours on social media. Going by these statistics, you can deduce that an average Belgian wants and expects to be connected to the internet for about 1/3 of every day.
As such, regular internet users will punish any business premises that affects their ability to access the internet due to having sketchy signal or signal-free zones. Customers are frustrated by venues that cannot meet their “always on” culture.
Why a Stable Mobile Signal is Important for Your Company
The importance of having a strong mobile signal within your business premises is straightforward. It allows everyone within your premises to be reached at all times. While this might seem obvious, in reality, many businesses have a hard time getting a solid signal in their businesses. And in the face of poor mobile signals, employees develop bad habits.
For instance, they start walking to the window every time they want to make a call, which inadvertently causes productivity to fall. Other benefits of having a strong mobile signal include the following:
A robust mobile signal ensures your employee stay at their workplace desk instead of roaming around to find a place they can make a clear and reliable call. This improves operational efficiency. So, are you looking to improve productivity and focus among your employee? Why not start by improving the mobile phone signal in your office with a detailed understanding of how the signal works?
A strong signal decreases the instances of interrupted calls. Employees can take those critical phone calls without worrying that the signal will fail them.
A strong signal guarantees clear calls, reminiscent of the convenience of the landline phone calls we used to have. It brings back the possibility of having real conversations, full-tone conversations, and colourful life. This improves customer service and sales experience for employees and customers.
It’s easy for customers (or potential customers) to get frustrated when your conversations are unclear, and they do not understand. Clear calls, however, are authoritative as your customers or employees do not need to guess any part of the conversation.
A solid mobile signal increases the battery life while helping to reduce radiation. Mobile phones that experience difficulties establishing a connection are forced to try harder. Consequently, they emit stronger signals, emitting more radiation, draining your battery faster.
A building with a strong GSM signal is much safer than a weak one. That’s because, in case of an emergency, anyone can contact emergency services and other authorities quickly and easily. They don’t have to run around searching for signals.